All reservations must be guaranteed with a credit card - the duration of the period of stay - at time of booking. Your card details are used only as a guarantee. Payment is made at the hotel. Do you use Early booking discount, your card will be charged directly at the time of booking with the total reservation fee. If the booking or your stay can not be guaranteed with a credit card the hotel may require a cash deposit.
Free cancellation can be made at the latest. 18.00 PM the day before arrival. Later cancellations are charged with the first night of the full fee. The same fee applies if you do not arrive without having cancelled your room.
If you booked with early booking discount are the room / rooms not refundable.
Terms & Conditions
Check In / Check Out
Check in: from 15.00
Check-out: by 12.00
You must be at least 18 years old to book a room with us, it is also the lowest in age without guardian. You must have valid photo ID at check-in. We do our best to accommodate all special requests but we cannot guarantee them. If something is an absolute requirement for you, please contact us directly.
All rooms are non-smoking rooms. The hotel has a balcony at the third floor for smokers. Bookings made with invalid credit card or no coverage for the whole booking value will be automatically cancelled.
We accept most credit cards except electronic credit card. We will not shift foreign currency without reference exchange nearby. With cash payment, the hotel requires credit card as a guarantee for any other purchasing during the stay.
Swedish buffet breakfast, VAT and Wi- Fi is included in all room rates.
Conditions for pets
Pets are not allowed.
Conditions for children
Children up to 12 stay free in parents' room when existing bedding is used.
For your own safety, we recommend that you always note the fire exits, fire extinguishers and alarm buttons are located. This information can be found on your hotel room.
We recommend that you keep valuables in the hotel safety deposit box at reception which is free. Never leave luggage unattended in the lobby and hallway. We offer storage in locked luggage room. However, we cannot be responsible for the stored luggage and are not required to keep the items with high value. Personal items kept in guest rooms, the hotel has no strict responsibility for.
Any damage caused by a guest of the guest rooms will be charged.
The hotel is not responsible for damage to personal items stored in the hotel room during their stay.
Personal Data Policy Hotel Terminus
We maintain a high level of protection for your personal data. Regards to GDPR we inform you how we are processing your personal data at Hotel Terminus.
How long is personal data stored: The hotel never saves personal data longer than is necessary for each purpose.
Deletion: If the hotel needs the information to meet the above objectives or legal obligations that prevent the hotel from immediate deletion, such as accounting and tax legislation, banking and monetary legislation and consumer legislation. It may also happen that processing is necessary in order to establish, enforce or defend legal claims. Should we be prevented from meeting a request for deletion, we will instead block personal data for purposes other than the purpose that prevents the requested deletion.
Right to objections: A certain type of processing of personal data for guests can be done as direct mail.
How are your personal data protected: The hotel uses the IT system to protect the privacy, integrity and access to personal data. The hotel has taken special security action to protect your personal data from unauthorized or unauthorized handling (such as unauthorized access, loss, destruction or damage).Only those persons who need to process your personal information in order to fulfill our stated purposes have access to them.
Your personal data shall be handled by us, both manually and through data processing systems, with the purpose of a meeting your requests no consent required and pursuing activities in the fields of b marketing, promotional activities and forwarding of information material relating to services and products offered by our organization consent required. Data transmission is not compulsory, but needed in order to meet your requests. Your data may be transmitted to other controlled or related companies. The data shall not be publicly disclosed. Lastly, we wish to remind you that, in order to exercise the rights provided for by article 7 of the Code concerning the protection of personal data access, amendment, deletion, objection to the handling of your data, etc., you may contact the Person in Charge of Handling the Data, by writing to:
Hotel Terminus, Vasagatan 20, Stockholm ,Sweden - 101 25, +46 (0)8 – 440 1670